Warrington Metropolitan Borough Council

"The key aspect of Alexanders role has been the ability to view process from the outside to engage key members of staff at all levels and critically affording time which would not ordinarily be available to in house managers to step back and provide an in depth analysis and review of process.

Staff within a project team have been able to identify strengths and weaknesses and relay the benefits of change to their colleagues. The whole team has been engaged in the process of change."