Alun has over 15 years of experience working at strategic and operational levels in the public sector and has worked in partnership with county and district councils, police authorities and fire & rescue services. He specialises in Lean process improvement methodology and is a Six Sigma Lean Practitioner. North East Lincolnshire District Council and Gwynedd County Council are amongst Alun’s past clients.

Experience

•  Six Sigma Lean
•  Programme Management
•  Business Process re-engineering                          
•  Leadership skills – including coaching and development of teams
•  Developing bespoke methodology, toolkit and training packages on behalf of clients                             
•  Business Case Development

Qualifications

• Six Sigma Green Belt Project Management
•  BSc. Hons in Biology
•  Chartered Institute Water & Environmental Management Diploma

Ian believes passionately that it is possible for public-sector organisations to achieve more for society even if there are a lot less resources available. His experience has shown him that, to do this, we must galvanise the collective experience of all our people and help them to see things differently so that they understand and believe in the change they are being asked to undertake.
Ian has worked within supply chains of companies such as Toyota and Sony.

Experience

• Organisation transformation and change management
• Service Design and Continuous Improvement
• Business Case Development
• Programme design and blueprinting
• Lean Systems Thinking specialist
• Operations Management techniques

Past Clients

Ian has worked as a Programme Director on organisation and service transformation programmes that have realised sustainable benefits for his clients, including: Hertfordshire County Council, London Borough of Lambeth, Hampshire County Council, Shetland Islands Council, Braintree District Council, Metropolitan Police Service, Hampshire Constabulary.

Jan has a proven track record in delivering large-scale change for her clients, which include Braintree District Council and Flintshire County Council, and over twenty years experience of working at a senior level within local government.

Experience

• Strategic and Operational Planning and delivery of services
• Business Transformation and Change
• Performance Management and Service Improvement
• Community Development and Customer Liaison
• Operating at senior level in both landlord/strategic housing roles                                      

Qualifications

• BSc (Hons) Social Policy and Social Sciences
• Corporate member – Chartered Institute of Housing

Julie is passionate about making a sustainable difference to her clients’ businesses. She has considerable experience in Lean Six Sigma business transformational activities and has led large-scale strategic change programmes within both the private and public sectors, including police authorities (Metropolitan Police Service, Hampshire Constabulary, South Wales Police), local councils and blue chip organisations as diverse as aerospace, banking and life sciences.

Experience

• Business Transformation
• Lean & Six Sigma specialist
• Project & Programme  Management
• Business process re-engineering
• Change Management
• Leadership skills including coaching and developing of teams
• Influencing and communication skills

Qualifications

• BEng (Hons) Mechanical Engineering
• CEng MIMechE Chartered Engineer

Keith is an experienced consultant, who works almost entirely in healthcare and social care, advising clients on strategic change and helping them to develop their organisations. Co-design and co-creation underpin everything that he does. The benefits he has helped his clients realise invariably include removing cost while building quality by focusing on patients; and allowing this focus on clients and value to drive simple ‘outside in’ system reform and rationalisation.

Keith has worked as Consulting Director supporting transformation and organisational development for a number of UK health organisations: acute trusts, partnership trusts, PCTs, PCT clusters and GP commissioners. Among his most recent clients are Sussex Partnership NHS Foundation Trust, South West Yorkshire Partnership Trust, South East Essex Primary Care Trust, Poole Hospital and 2gether.  

Experience

• Organisation Design & Development
• Portfolio, Programme and Project Management
• Performance Improvement
• Change Leadership
• Board and Senior Leader Development

Qualifications

BSC (Hons)

Mike has over 25 years of experience in consultancy, local government, process outsourcing and fire & rescue services. His passionate stance on public-service improvement is driven by his personal experiences of both excellent and very poor public services and of how this difference can affect people’s lives.
In his role as Head of Operations at Alexander, Mike is responsible for the consulting work Alexander carries out across the UK.  Mike currently works with leaders in the public sector helping them transform their organizations to deliver efficient services driven by a deep understanding of their customer needs.

Experience

• Public Service Transformation & Change
• Strategic Performance Management
• Efficiency & Improvement Techniques
• Facilitation
• Coaching

Past Clients

Mike has worked as a consulting director delivering transformation and improvement projects for a wide range of local authorities including: Allerdale, Basildon, Braintree, Cambridgeshire, Canterbury, Ceredigion, Cherwell, Conwy, Copeland, Craven, Dartford, Fife, Forest of Dean, Harrogate, Hertfordshire, Gateshead, Gravesham, Newcastle, Rother, Salford, Selby, Solihull, South Ayrshire, South Oxfordshire, Trafford, Wolverhampton and several LSPs, RIEPs, colleges, police forces (Durham Constabulary) and fire & rescue services. 

Phil is an accomplished Six Sigma Black Belt Lean Expert and an experienced Consulting Director. He has considerable experience in working with the public sector; he has worked with district and county councils (South Oxfordshire District Council, Gwynedd County Council), the NHS (Oxford Health NHS Foundation Trust) and a number of police authorities (Greater Manchester Police, British Transport Police) across the UK delivering large-scale business transformational and strategic change programmes.

Experience

• Six Sigma Black Belt – including Value Stream Mapping, 5S, TPM, Kanban, Kaizen and Visual Management
• Programme Management
• Lean transformation
• Culture change
• Account & Client Management
• Strong leadership skills – including coaching and development of teams
• Developing bespoke methodology, toolkit and training packages on behalf of clients                                                  
• Business Case Development

Qualifications

• BA (Hons) Business Management (Human Resources)
• Prince 2 Project Management
• Six Sigma Black Belt Project Management

Steve is committed to helping his clients transform their leadership style, culture and performance of their teams and organisations. He has coached senior leaders across the public sector, including fire & rescue, district councils and the NHS. South Wales Fire and Rescue Service, Somerset County Council and Taunton & Somerset NHS Foundation Trust are amongst Steve’s clients.

Experience

• Service Improvement
• Business Transformation and Change
• Social Marketing
• Marketing and communications strategy
• Quality and System performance
• Leadership and management
• Cultural change
• Change Management
• Coaching and mentoring of teams                                                                             
• Strategy and Performance Management
• Leadership coaching and development

Qualifications

• Masters in Business Administration
• Post Graduate Diploma in Marketing
• Associate of the Chartered Institute of Banking

Stuart is our most Senior Programme Director and an experienced management consultant. He has extensive experience of delivering Lean and Business Process Re-engineering programmes, which focus on improving customer quality outcomes, customer experience and operational productivity and efficiency, and has helped many clients to realise their objectives.
Stuart has co-established the BIRCH Foundation, which seeks to improve the business effectiveness of the health service with skills drawn from health, academia, manufacturing and 'Lean' consulting, with the University of Warwick.

Experience

• Business Process Re-engineering
• Coaching and development of teams
• Business Case Development
• Business Transformation & Change
• Lean & Six Sigma specialist
• Programme and Project Management
• Performance Management systems and behaviours
• Account and Client Management

Past Clients

Stuart has worked as a Programme Director on transformation and business process re-engineering projects which have realised sustainable benefits for his clients, including: Canterbury City Council; Hertfordshire Constabulary; Oxford Health NHS Foundation Trust; South Devon Healthcare NHS Foundation Trust; Buckinghamshire County Council; South Oxfordshire District Council; Essex County Council; Salford City Council; Warrington Borough Council; Southampton City Council and the British Transport Police. Stuart draws on a rich background in the automotive and electronic sectors to develop the concepts of business process improvement and adapting them to fit the culture of organisations as diverse as Ordnance Survey, The Natural History Museum, Local Authorities, Police and the NHS.